Short of buying a new CD ROM Drive, a new harddrive, or new RAM (or a new computer) I don’t know what else to do. Applies to: Windows 10 Pro released in July 2015 Windows 8 Windows 8 Enterprise Windows 8 Pro Windows 8.1 Windows 8.1 Enterprise Windows 8. Reinstalling the system in a different partition has failed. I tried the Dev Shed Forums Operating System Windows Help and none of their suggesiong have helped either. Has any body experienced similar problem and can you help?įurther, the files from Microsoft Knowledge database en-us 311755 I have opened a case with Microsoft technical support but they have been unable to determine the cause. I burned two CDs with the file I386\asms and completely burned a CD with a copy of the new and old CD and tried to fool the CD rom drive to no avail. During setup I am able to access the command line by pressing SHFT F10, as outlined in Microsoft Article ID: 311755, however regedit does not work although I can access all the drives and copy the files. The chkdsk c: /r or /p finds no errors in the hardisk drive. Only the original CD allows me access to the recovery command. I cleaned the CD ROM disk drive with two laser cleaning diskettes, and with pressurized air with no effect. In fact booting from the new CD which is service pack 2 crashes the computer and restarting the windows setup simply rejects the new CD and asks for the old one. Neither the original nor the replacement works. I diagnosed the original CD and a replacement media CD that was sent by Microsoft. None of the recommendations made in this expert database such as Title: "D:\I386\asms problem With installing windows xp pro", and various other that I searched worked for me. Not be performed because of an I/O device error'” System setup log -(D:\WINDOWS\setuperr.log
The request could not be performed because of an I/O device error. One of the components that windows needs to continue setup could not be installed. " An error has been encountered that prevents setup from continuing.
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